User quota on wireless is discontinued

As of May 7, 2012 the University of Toronto wireless network no longer uses a "quota" system.

This previously limited users to 1-2GB of upload/download data per week.

Whether one connects via UTORwin, UofT, or Eduroam...there is no longer a quota. This includes both wired and wireless connections to the network.

There has never been a quota on public or staff workstations. So there is no scenario where this restriction applies.

A new network from the Information Commons

As of June 20th, along with eduroam and UTORwin networks, there is now the UofT network.

When students attempt to log on to our wireless network now, they will see all 3 of these options when in range. (whether using a cable, or wireless)

UTORwin and UofT networks are the same except the new UofT network is a one-time login. It is cumbersome to login a few times a day on ones handheld. This one-time login makes that easier.
The downside to that is it is not designed to be logged off, and is therefore not advisable to use on a computer that is shared between different users. (e.g staff laptops)

It is the better network for students to use as it includes a newer "range" (802.11n), as well as making logging in simpler. (UTORwin uses "g" and "b" ranges, UofT uses "g", "b", and "n")

As of summer 2011, there are some issues on the new UofT network with handhelds using older versions of the Android operating system. There's no timeline on resolving this. (this does not include iPods, iPads, or Blackberry's)

There is another issue with all users having to verify their UTORid before their first use of the new UofT network. InfoCommons hopes to have this resolved by September 2011.

A reminder that the Information Commons is no longer publishing paper help documents on wireless. I continue to print some out, but those will not include any information on the new "UofT" network.
More information is available here: http://help.ic.utoronto.ca/category/20/wireless-access-utorcwn.html

Jeff Heeney
July 13, 2011

Connecting Unsupported Devices to UTORwin - web help

The Information Commons Knowledge Base now has a page that provides a bit of help on connecting unsupported devices like phones, iPad, etc.

I've made it a permanent link at the top of this blog, but i'm copying the address here as well:
http://help.ic.utoronto.ca/content/20/181/en/are-mobile-computing-devices-like-pdas-or-the-iphone-supported-by-utorcwn.html

I've also taped a copy of this to the Information Desk where we keep the wireless handouts.

Nov 20, 2010 entry: an excellent pamphlet has been created to help with the different types of handhelds. Please refer users to it first as it is much more helpful than what I taped to the infodesk. The pamphlet is called "Connect to library services using your mobile device".

Gerstein Network Cable Access Problems

Because of our ongoing wireless problems i've suggested using network cables as an alternative.

But some of the sockets the network cables plug into are not working.

In our new Gerstein Reading Room only the first two tables to the left as you walk in from the north side of the room are working.
In the Morrison Pavilion I think there are a small number of the sockets that aren't working...so ask users to try another socket or table.

Oct 30 - I just got an update today that ITS/CNS are aware of the problem and will fix asap

Instructions for Connecting Palm TX Wireless Handheld to U of T Wireless Network

1. Click on the grey wifi control button along the bottom of the screen.This button has an icon that looks like a bar graph and will include anexclamation mark when you are not connected to a network.
2. Choose Scan/Setup.
3. Select UTORwin as your network.
4. Click on the Edit button and in the submenu that pops up choose configure.
5. Under Security, select WEP.
6. Click on the grey box beside key. The key type is 104-bit ASCII and the WEP key is UToronto1home
7. Once you’ve connected, launch the web browser and go to http://login.wireless.utoronto.ca. Enter your UTORid and password. As you needto log in every time you use this network, you might want to set this page as your browser's homepage. This can be done by choosing preferences under the menuitem entitled options.

Handouts are available with this information on it.
They'are on the Information Desk near the other wireless handouts.

WiFi Information

The nearest location for free wireless:
Fox and Fiddle Pub 416-966-4369 http://www.bloorfox.com/
280 Bloor St. West (between Spadina and St. George)

A Toronto wireless directory and map:
http://wirelesstoronto.ca/
http://auth.wirelesstoronto.ca/hotspots_map.php

Log Out From The Wireless Network

It is unecessary to log out from the UTORcwn wireless network.
This is done automatically by the network after 30 minutes of inactivity by the user.

But, if a user does want to manually log out, they just go to this web page on their laptop and it is done as soon as the web page opens: logout.wireless.utoronto.ca

PDA Access to UTORcwn

If a user asks, their PDA (Personal Digital Assistant) can connect to our network, but the Information Commons does not support this function. (will not provide assistance over the phone, at the help desk, in a pamphlet or on their web page)

Users can setup their PDA to connect to the UTORcwn network (wired or wireless) if it has these things:

- Ethernet 802.11b with 128-bit WEP encryption support
- uses TCP/IP with DHCP configuration
- contains an HTTP 1.1 compliant web browser

The user must know this. We cannot look at it and determine this for them.
There are no staff here at Gerstein that know how to setup PDA's.
If the user does not know how to do it themself or whether their PDA meets the above requirements, their best option is to look for another student who has successfully done it.

You can help by giving them one of the laptop wireless handouts as they will need the "UTORwin" SSIS name and the "UToronto1home" encryption key.


This will be a growing issue since many medical students use PDAs (needed for when they do their rounds) and there are several PDA related projects going on in the Faculty of Medicine.

(updated by Jeff, April 7, 2006)
Update: we now have a flyer that gives a basic description of how to do this. It is kept at the column by the wireless handouts on the Information Desk.
Rita Vine may be able to help a user with this personally if needed.
Jeff, February 2008.