Firefox Denying Access to E-Resources

A problem has just come up with accessing e-resources from off-campus. (Insert by Jeff H.: it is both on and off campus)
If you use Firefox and try to authenticate with my.access you will get a warning that "myaccess.library.utoronto.ca has been reported as an attack site and has been blocked based on your security preferences".

Please tell users to click on the "ignore this warning" message (you'll find it in the lower right corner of the red box) and they will get sent to the authentication page.


We hope to resolve this issue as soon as possible. Sorry for the inconvenience.

Marc Lalonde 05/12/2008

Stat!Ref Access Issue on UTORcwn

If users complain of not being able to access Stat!Ref resources from our wireless network, let then know we have informed the people at Stat!Ref and they are working on it.

Wireless networks rely on many IP addresses to allow users access.
This year we have added many new IP addresses which had to be forwarded on to our licenced resource providers.
If the provider has not yet added them and a user gets on our wireless with one of those new numbers, the user will be unable to connect to that resource.
We've seen this with 3 providers this year so far. And what a user sees in this scenario is a logon prompt instead of just getting into the e-resource.