Wednesday, April 06, 2005

Photocopy Service

Sent to all Gerstein staff, 05 April 2005:

This is to notify you of a change in service, which is now complete.

1. The staff assisted colour copying service is now replaced by a self-serve colour printer, located opposite the Information Desk in the public area. This means 2 things:

a) Users can print in colour from the network, and pay using their T-card or copycard, as they do for black & white printing. Prices are $1.00 per page for colour, 20 cents per page for premium black and white.

b) There is no more colour photocopying at Gerstein. Those requiring a colour photocopy will need to sign the material out, subject to our normal rules. Please note, Robarts no longer provides a colour copy service, so users will most likely need to take the material off campus.

The colour copier will be removed from the Booth shortly.

2. There is no longer a staff assisted photocopy service on the weekends. Users requiring staff assisted copying can fill out a request form, and leave the form and the material to be copied with staff at the Information Desk. Information Desk staff can then take the material to the low ‘Photocopy Desk’ inside Resource Sharing, for processing on Monday.

Photocopy request forms for use by the public are pink, and are available in the drop-off box at the Photocopy Desk, Monday to Friday, and at the Information Desk in the rolling file under ‘photocopy forms’. Turnaround time for staff assisted copying is normally within 4 hours (Monday to Friday).

Please contact me if you have any questions. Helen Michael, Coordinator, Resource Sharing

posted by SL 06Apr2005

Tuesday, April 05, 2005

Mac laptops not showing the login page for UTORcwn.

I've been told by IC staff that it is not possible for Mac computer users to see the login web page if they try to access the web using Internet Explorer. (this is called authenticating)

What they have to use is a Mac Internet browser called Safari.
Using Safari they will see the login screen and can connect. After that, they could use any Internet browser they want without a problem.