Stat!Ref Access Issue on UTORcwn
If users complain of not being able to access Stat!Ref resources from our wireless network, let then know we have informed the people at Stat!Ref and they are working on it.
Wireless networks rely on many IP addresses to allow users access.
This year we have added many new IP addresses which had to be forwarded on to our licenced resource providers.
If the provider has not yet added them and a user gets on our wireless with one of those new numbers, the user will be unable to connect to that resource.
We've seen this with 3 providers this year so far. And what a user sees in this scenario is a logon prompt instead of just getting into the e-resource.