Log Out From The Wireless Network

It is unecessary to log out from the UTORcwn wireless network.
This is done automatically by the network after 30 minutes of inactivity by the user.

But, if a user does want to manually log out, they just go to this web page on their laptop and it is done as soon as the web page opens: logout.wireless.utoronto.ca

CDs Not Ejecting From Public PC CD/DVD Drives

The solution is to restart the PC.
When the PC just begins to start up (black screen) press the CD drawer eject button.
After one second the CD should come out.
If not, press the eject button again.

Multipage Printing Issue

Some Gerstein PCs are unable to print PowerPoint documents using the multipage feature.

It only happens on non-Office public PCs using PowerPoint "Viewer".
Multipage printing is working in all other situations on non-Office and Office PCs.

The only way to tell that it won't print using multipage is when one selects the job to print at the print station. So users are accidentally printing it out and being charged more than they expected.
Please fill out one of our 'vouchers' for them as reimbursement if they complain.

The alternative is to get the user on one of the 'Office' PCs and have them save the PowerPoint document to its hard disk drive, then open it with PowerPoint.
From there, the multipage option will work.