Showing posts with label cables. Show all posts
Showing posts with label cables. Show all posts

Tuesday, October 22, 2013

Docking ports


On January 1, 2014 docking ports on campus will be decommissioned by the University’s central Information and Technology Services (I+TS). By doing so, I+TS resources will be redirected towards providing better wireless services. There are approximately 600+ docking ports within the Gerstein Library.  Documentation has been prepared (both in print and on the web) which has two purposes:
1.     To inform patrons that this service (docking ports) is slated to be stopped in January 2014
2.     To gather feedback/questions/concerns from patrons about why they need to use a docking port and why the wireless network is not sufficient

The procedure  (from now until December) when a patron asks for a cable at the Loans Desk is to:
1.     Hand patron a cable (and take ID)
2.     Hand them a print handout (see attached) which informs them about the docking port termination.  A pile of these handouts are located by the cables.
3.     If a patron fills out this handout with comments and returns the handout (along with the cable), please put the completed handout in the pamphlet box located underneath the drawer.  Jeff will be checking this weekly to gather any comments/feedback.
This information will be gathered and sent to IT+S in addition to the library’s ITS staff

Other ways patrons are being informed:
-       Featured item (bottom right corner) of Gerstein web page
-       Gerstein lobby flatscreen