Wireless Printing Now Available For Mac And Linux

Although no laptop can print to the Gerstein colour printer, Mac and Linux laptops can now print to all the same UofT printers and locations that Windows machines can.

The instructions and printer drivers are at the same location as before:
http://printhere.utoronto.ca/

If you would like to see the full list of locations you can do that from the driver download page:
http://printhere.utoronto.ca/uniprint/packages.asp

However this new information came after the copying of our wireless printing handout. So the Mac side of this handout is incorrect. The Windows side is correct.

Nov 2010 Entry: a sign is now at the Infodesk showing Mac users where to go to make printing function on their computers.

Information Commons and Knowledge Base Web Pages

The Information Commons has changed the look of their web page, and a year ago added something called their "Knowlege Base" web page.

Many of those questions we are often asked (esp, quotas, blocking, linux, pda, iphone) or have been placed in this blog in the past, can also be found at the following links.

Here's the Knowlege Base page for Questions in Wireless Access:
http://help.ic.utoronto.ca/category/20/wireless-access-utorcwn.html

Here's the Information Commons page for Using the Wireless Network:
http://wireless.utoronto.ca/using

iPad Can Connect to UTORcwn

I suppose some of you may have missed the hype about the new iPad. It is like a computer but the size of a small thin book or magazine.

I was able to help a user with connect one to our wireless today.

Add this to the ever-growing list of small devices that behave much like a computer...and our Information Commons Help Desk does NOT "officially" support. (staff there are not trained to do this...we do not have help sheets for users to do this...users are "on their own" so-to-speak)

I have never been successful at helping users with PDA's, iPhones, or Blackberry's get connected to our wireless network even though it IS possible. I tell them to find someone they know with the same device and ask how they did it.

So I just want to say that like all those other devices...the new iPad can connect as well. Just don't tell users to go to the Help Desk for help.
In my absence you can point them to the Mac wireless handouts. They just need the SSID, security type, and encryption key...same as every other device. (UTORwin, WEP, UToronto1home)

RefWorks "Write-N-Cite" Installation for the Mac.

Any users installing Write-N-Cite on a Mac, first need to download and install a free compression/archive tool called "Stuffit Expander". (similar to WinZip for the PC) Without this tool the user cannot uncompress the Write-N-Cite download, and therefore cannot begin the installation process.

Staff from RefWorks, told us:
Write-N-Cite for the Mac needs to be "unstuffed" using a software called Stuffit
Expander. Stuffit Expander used to come pre-loaded on Macs, but apparently
with the latest Macs, it no longer is on there. Stuffit Expander can be
downloaded for free ( http://www.stuffit.com/mac/expander/ ).

Mac laptops not showing the login page for UTORcwn.

I've been told by IC staff that it is not possible for Mac computer users to see the login web page if they try to access the web using Internet Explorer. (this is called authenticating)

What they have to use is a Mac Internet browser called Safari.
Using Safari they will see the login screen and can connect. After that, they could use any Internet browser they want without a problem.