Receipts for adding money to print cards/student cards

If a patron requires a receipt for adding money to their card and/or purchasing a visitor card, loan services desk staff can issue one after the funds have been added.

Microsoft Office 2007 document types can now be opened from our public computers. (e.g. .docx)

If any users come to the desk saying their UTORid does not work, they have two options:

1. Ask them to go to this web page and enter their UTORid and password, then go back and try logging into the service they were having trouble with: https://www.utorid.utoronto.ca/cgi-bin/utorid/verify.pl

2. Go to the Information Commons Help Desk at Robarts

Our annual public computer and printer upgrades are almost complete.

There remains a few computers in the Morrison Pavilion out of order, but all others have been upgraded and are working fine.
Both print stations are working for all computers.

UPDATE OCT 9
Double-sided copying is now the default.

Slow logins are still causing a few questions every day. Ask users to be patient. It has taken as long as 3 minutes for a computer to login. Most are inbetween 30 seconds and 2 minutes.

Print jobs not arriving at our print stations is being caused by experienced users who don't expect to see the new print confirmation window. There are now two. The first one is the one eveyrone knows...where you enter your name. The second one is new and shows the cost, page count, and warns it will be double-sided.
Ask users to resend the print job, but to wait 10 seconds for the second confirmation window to open.