Connecting Unsupported Devices to UTORwin - web help

The Information Commons Knowledge Base now has a page that provides a bit of help on connecting unsupported devices like phones, iPad, etc.

I've made it a permanent link at the top of this blog, but i'm copying the address here as well:
http://help.ic.utoronto.ca/content/20/181/en/are-mobile-computing-devices-like-pdas-or-the-iphone-supported-by-utorcwn.html

I've also taped a copy of this to the Information Desk where we keep the wireless handouts.

Nov 20, 2010 entry: an excellent pamphlet has been created to help with the different types of handhelds. Please refer users to it first as it is much more helpful than what I taped to the infodesk. The pamphlet is called "Connect to library services using your mobile device".

Information Commons and Knowledge Base Web Pages

The Information Commons has changed the look of their web page, and a year ago added something called their "Knowlege Base" web page.

Many of those questions we are often asked (esp, quotas, blocking, linux, pda, iphone) or have been placed in this blog in the past, can also be found at the following links.

Here's the Knowlege Base page for Questions in Wireless Access:
http://help.ic.utoronto.ca/category/20/wireless-access-utorcwn.html

Here's the Information Commons page for Using the Wireless Network:
http://wireless.utoronto.ca/using

Instructions for Connecting Palm TX Wireless Handheld to U of T Wireless Network

1. Click on the grey wifi control button along the bottom of the screen.This button has an icon that looks like a bar graph and will include anexclamation mark when you are not connected to a network.
2. Choose Scan/Setup.
3. Select UTORwin as your network.
4. Click on the Edit button and in the submenu that pops up choose configure.
5. Under Security, select WEP.
6. Click on the grey box beside key. The key type is 104-bit ASCII and the WEP key is UToronto1home
7. Once you’ve connected, launch the web browser and go to http://login.wireless.utoronto.ca. Enter your UTORid and password. As you needto log in every time you use this network, you might want to set this page as your browser's homepage. This can be done by choosing preferences under the menuitem entitled options.

Handouts are available with this information on it.
They'are on the Information Desk near the other wireless handouts.

PDA Access to UTORcwn

If a user asks, their PDA (Personal Digital Assistant) can connect to our network, but the Information Commons does not support this function. (will not provide assistance over the phone, at the help desk, in a pamphlet or on their web page)

Users can setup their PDA to connect to the UTORcwn network (wired or wireless) if it has these things:

- Ethernet 802.11b with 128-bit WEP encryption support
- uses TCP/IP with DHCP configuration
- contains an HTTP 1.1 compliant web browser

The user must know this. We cannot look at it and determine this for them.
There are no staff here at Gerstein that know how to setup PDA's.
If the user does not know how to do it themself or whether their PDA meets the above requirements, their best option is to look for another student who has successfully done it.

You can help by giving them one of the laptop wireless handouts as they will need the "UTORwin" SSIS name and the "UToronto1home" encryption key.


This will be a growing issue since many medical students use PDAs (needed for when they do their rounds) and there are several PDA related projects going on in the Faculty of Medicine.

(updated by Jeff, April 7, 2006)
Update: we now have a flyer that gives a basic description of how to do this. It is kept at the column by the wireless handouts on the Information Desk.
Rita Vine may be able to help a user with this personally if needed.
Jeff, February 2008.