Wednesday, January 03, 2007

Public PC Monitors - resetting
I've created a help sheet to show staff how to reset the public PC monitors to their original state.
It is located at the reference side of the Information desk and is for use by staff only.
I've included the text from that help sheet below.

This is for those times that users complain about not being able to use a PC because they cannot see the taskbar or toolbars.

1. Press the center button first to activate the monitor menu
2. Press the up arrow or down arrow button to highlight the “Reset” option. (Zuruckstellen)
3. Hit the center button to select it.
4. Press the up or down button to highlight the “Reset All Mode” option.(Alles Zurucksetzen)
5. Press the right arrow button to reset the monitor settings.
6. Press the center button to exit to the main menu.
7. Press the up arrow or down arrow button to highlight “Ende” and hit the center button to exit.

Most of the monitor menus are in German to deter users from adjusting the contrast and brightness.
NOTE: this problem arose from one particular user who has since been banned. Many monitors in the building since then have been replaced and have different settings that the above will not apply to.