Copycard Errors

Be it a TCard, Staff Card, Visitors Card or Department on Account card, various errors can occur when cards are used for copying or printing.

For all card errors:
1. Dirt on the chip can cause errors so first try wiping it with something cotton.
2. Push down on the chip while wiping it. Sometimes parts of the chip 'pull up' a bit causing errors.
3. Always try it in more than one card unit before being certain of the error you are seeing. (the three copiers by ILL have newer units and may be more reliable for what the error really is)

Card Expired
All cards have a hidden internal expiry date.
The expiry date is set for about 5-6 years so we usually don't see it as many users are not here that long.
When this appears, send the user to the TCard office for a replacement.

Card Flagged
This means the card reader they last used to print or copy something, has tagged the card as having an improper transaction. (e.g. user was not properly charged)
I see a lot of users pulling their card out of the unit before it says to. This may be the cause of most 'card flagged' errors.
When this appears, send the user to the last card unit they printed or copied with...or to the TCard office to have it fixed.
When a flagged card is inserted into the correct card unit, it will be kicked back out without any indication it was fixed. In other words...it won't lock into the unit and say "Card Flagged" or show the value on the card. Always put the card back in after it gets kicked out like this. In that way you can be certain that is was fixed.

Invalid Card
I cannot recall hearing any specific 'meaning' for this so I simply consider it a general error or fault in the chip.
Most times I find cleaning the chip fixes the problem.
When cleaning does not resolve this, send the user to the TCard office to have it fixed.