Problem with OSAP forms not opening for public computers.
If users complain of not being able to open an OSAP document on the web, please tell them to use Firefox instead of IE.
When they use Firefox they will still need to be observant of a light yellow horizontal bar at the top of the page that appears when trying to access OSAP documents.
Clicking the button on the right hand side of the bar will permit them to choose "allow popup".
Once they do that they should see the small login prompt form the OSAP page. If not, minimize Firefox, because the popup may be behind the Firefox window.